At Dofecm, we are committed to safeguarding the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our footwear e-commerce platform, http://www.dofecm.com, including all associated media formats, channels, mobile sites, or applications (collectively, the “Site”). Please read this policy carefully. If you do not agree with any of its terms, we ask that you discontinue use of the Site immediately.
We reserve the right to modify this policy at our sole discretion. Revised policies take effect immediately upon posting, and you waive any right to receive individual notifications for each update. We encourage you to review this policy periodically. Continued use of the Site following any changes constitutes your acknowledgment and acceptance of those changes.
Collection of Your Information
We collect information through several methods, including:
Personal Data: Identifiable details such as your name, shipping address, email address, phone number, and shoe-related preferences (e.g., shoe size, preferred style, width, brand preferences, or footwear use occasion). You provide this information voluntarily when completing forms, creating an account, or participating in Site activities. While providing personal data is optional, withholding it may limit access to certain Site features (e.g., personalized shoe recommendations, order tracking, or size-fit suggestions).
Derivative Data: Automatically collected server data, including IP addresses, browser and operating system details, access times, and pages viewed before and after visiting the Site. Mobile users may also share device name/type, operating system, country, or app preferences.
Financial Data: Payment information (e.g., valid credit card number, card brand, expiration date) collected during purchases, returns, or exchanges. This data is used solely to process transactions and to inform website improvements.
Cookies & Tracking Technologies
We use the following types of cookies on the Site:
- Advertising Cookies: Used to serve online advertisements related to footwear and shoes. Neither we, our advertisers, nor our partners can access personally identifiable information through these cookies.
- Remarketing Cookies: May increase the display of ads for shoe products you have recently viewed. These cookies enable us to deliver special offers to encourage return visits, with anonymized processes that prevent direct personal contact.
- Affiliate Cookies: Required to compensate partners who promote our footwear on a commission basis. Specialist companies (affiliate networks) manage these cookies, ensuring no personal identification is shared.
Disabling Cookies
You may block or disable cookies through your browser settings; however, doing so may restrict access to certain Site features (e.g., personalized shoe suggestions, saved cart items, or size recommendations). Non-essential cookies expire after specified periods. For more information on cookies, visit the ICO website or the Google Cookie Policy.
Contact Us
For any privacy inquiries or concerns, please reach out to us at:
Address: Room 60, 3/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Phone: +852 65423494 (Available Monday–Friday, 08:00–17:00 UTC +8)
Email: [email protected]
Working Hours: Monday–Friday, 08:00–17:00 (UTC +8)
We aim to respond to all inquiries within 24 hours on business days.